Refund Policy at Quranica Academy
At Quranica Academy, we strive to provide a high-quality educational experience while ensuring fairness in our refund process. Our policy is designed to accommodate students who are unable to attend their scheduled classes while maintaining the integrity of our services. Please review the following terms carefully.
1. Refund Eligibility
Refunds are granted under the following circumstances:
- Non-Attendance: If a student enrolls in a course but does not attend any classes, they are eligible for a full refund.
- Partial Attendance: If a student attends only some of the scheduled classes and wishes to withdraw, they will receive a refund for the unattended classes.
2. Refund Process
To request a refund, follow these steps:
- Submit a Request: Contact our support team at [info@quranica.com] with your enrollment details.
- Verification: We will verify the number of attended and unattended classes.
- Processing: Approved refunds will be issued via the original payment method within a few days.
3. Non-Refundable Situations
Refunds will not be granted for attended classes; Fees for completed classes are non-refundable.
4. Course Cancellation by Quranic Academy
If a course is canceled by us for any reason, students will be offered:
- A full refund.
- The option to transfer to another course of equal value.
5. Modifications to the Refund Policy
We reserve the right to update this policy as needed. Any changes will be reflected on this page, and students will be notified accordingly.
For any refund-related inquiries, please contact our support team at [info@quranica.com]. We are here to assist you.