Technical Support at Quranica Academy
Seamless Learning Starts with Reliable Support
At Quranica Academy, we understand that smooth online learning requires dependable technical support. Our dedicated team ensures you have a hassle-free experience so you can focus entirely on your educational journey.
1. 24/7 Technical Assistance
Our support team is available around the clock to help you with any technical difficulties, from login issues to class access problems. We aim for minimal downtime to keep your learning uninterrupted.
📧 Email Support: [info@quranica.com]
📞 Phone Support: +201011116328
2. Common Issues We Resolve
- 🔑 Login & Account Access — Password resets, profile updates, and account troubleshooting.
- 📹 Classroom Connectivity — Assistance with video/audio issues and joining virtual classes.
- 💳 Payment & Billing — Help with transactions, invoices, and refund requests.
- 📁 Course Materials Access — Support in downloading lesson plans, e-certificates, and progress reports.
- 🛠️ Device Compatibility — Guidance for using different devices (PC, tablets, smartphones) and browsers.
🔒 Ensuring Your Data Security
We prioritize your privacy and safety. All technical operations are handled through secure, encrypted systems, ensuring your personal and academic data remain protected in compliance with international data security standards.
💬 We’re Here to Help!
Our mission is to provide a smooth, effective learning environment for all students. Whether it’s a minor glitch or a major issue, we’re here to assist you.
📧 Still Need Help? [info@quranica.com]